My Podcast Interview with Kristen Jacobsen of RevSpring
The patient's experience after a healthcare encounter is often overlooked, but it can be nearly as emotionally impactful as the office visit, procedure, or hospitalization itself. Physicians often have little influence on the ways that revenue is collected, but from a patient’s perspective, it is part of the same process as the care we provide.
As a podcast host for the TechLink Health podcast I thoroughly enjoyed my conversation with Kristen Jacobsen of RevSpring. Kristen explained how AI and technology integration can enhance the experience, making it clearer and more efficient. She also shared the ways her company compassionately and respectfully engages with patients throughout their treatment path.
You can find our conversation anywhere you listen to podcasts, or through the Spotify link below.